Portman Electric

What do they do?

I called to get a part and even before I told them the part number, I was told they do not have that. No voltage regulator for a Generac generator? No offer to order one?

This dealer is it

Great all around service and support. Quick install and cleanly done. Pros

Personable, Knowledgeable & Professional

From the first call to the install, Portman Electric has been great to work with for installing our whole house generator. They provide an efficient, quality service that is personable and professional.Throughout the process, Mike made us feel comfortable with our purchase. He offered several options to fit our needs, and answered all our questions. Mike communicates well, and has a way of making you feel like family.I highly recommend Mike and the whole Team at Portman Electric. They are definitely the Number 1 Choice for home generator purchase and installation.

Service you can depend on

Mike and Dillon were at my house this morning to work on my generator. You could not ask for two more conscientious young men who were professional, courteous and very knowledgeable. I will always use your service because of this type of service that you can depend on. Sincerely, M.V.

Very Disappointed

I called early morning and was told a service tech would phone back. Around 4:30P I phoned back and secretary said she was sorry and would put me through to a tech. I spoke with Mike and explained issue. I was told a $200 part was needed. I questioned this due to many other situations that could cause the same issue. I was told a tech could come to the house for $150 and diagnose my problem. I agreed with having a tech come to the house. I was told the secretary would call me right back to set up an appointment. I'm not sure why I wasn't simply transferred back to the secretary. I have not received a call back. I don't think Mike appreciated my questioning his suggestion to by a part and see if it fixed the problem. I will be looking for another company to help me out.

Professional, confident and friendly service

Adam and Dennis, the professional installers of our generator were fabulous with whom to work. They were detailed, polite, professional, down-to-earth and shared a good sense of humor.

All aspects of this transaction were great

From the day i first received a quote, to the installation team, everyone I dealt with was professional and committed to doing the job right. They also were approachable and able to answer all of my questions. First class operation here.

Superb service

Every single person with whom I dealt at this company was friendly, knowledgeable, and an outstanding professional. This type of customer service is very rare indeed these days. We made a major, and expensive, purchase, and I was at first nervous. Portman Electric turned that feeling around with its superb service.

Excellent dealer/installer

We contacted a few Generac Dealers in the area and received quotes from all of them. Portman was the most knowledgable and professional. They weren't the lowest initial cost however, they were offering an Angie's List coupon which lowered they're price to the same or better than the other dealers. Glad we decided to go with Portman!

Excellent sales and installation.

It was a pleasure working with Dustin, he explained everything to the detail and on working with me to get the best price I was looking for. The installation crew of Adam, John, and Dennis worked very well together. They arrived on time and explained how and and where the unit was to be installed. They informed me when and how long the power would be turned off and completely cleaned up after their work. Adam also informed me that he discovered a hazard inside my existing meter base that could possibly burn down my house.