Valencia Elect & Solar Services

Best Generator Contractor

I called Valencia Electric and Generator services. Nelson arrived on time, diagnosed the issue within few minutes he found the problem with my generator. He scheduled his crew to come and fix the installation and the connection and within no time, with a very professional way, Nelson and his crew we are able to make my Generator work perfectly. Hi recommended to use Nelson and his team for all your generators needs.

A Great Organization

Nelson and team did a wonderful job of installing my standby generator. His responsiveness was "over the top". His team, especially Rigo and Jose, were there every step of the way to answer my questions or tend to any requests. I would highly recommend this Company for any of your electrical or solar needs.

Dedicated, Knowledgeable, Responsive & Collaborative

My home is in Moorpark, CA. I contracted for the installation of Solar Panels and the Generac PwrCell Battery Back-Up System at my home, with another contractor that I has done work for me for many years, although they were new to Generac’s PwrCell. Nelson of Valencia Electrical and Solar Services had bid on the project as well. It was a very difficult decision for me to make, but I ultimately decided to go with the contractor that worked with me for over twenty (20) years. Thereafter, I spoke to Nelson advising him how difficult it was for me to make this decision, as I believed that he had the expertise needed to install Generac’s PwrCell. The contractor I went with had recently been added as Generac Authorized PwrCell Installer. At some point, it became evident that the contractor I selected did not have the knowledge, background and expertise to install the PwrCell Battery Back Up System that I purchased through them. At that point, I suggested that Nelson be contacted to discuss hiring him as a sub-contractor. My long-time contractor agreed and then hired Nelson of Valencia Electrical and Solar Services as the sub-contractor. Nelson installed, my two (2) PwrCell Cabinets with six (6) battery modules totaling 36kwh, as well as the Inverter, Transfer Switch and the Emergency Rapid Shut Off Switch. Inevitably, Nelson ran into certain issues during the installation involving certain changes to the battery cabinets that made the installation challenging. Nelson contacted Ricardo, Generac’s engineer to explain the issues involved. I asked to be included on those calls, as I had read much of the installation materials provided and I wanted to be sure we were all on the same page, which was done. My PwrCell Battery Back Up System was successfully installed, in large part due to Nelson’s knowledge, expertise and dedication, as well as Ricardo’s, Generac’s engineer’s ability to provide Nelson with technical guidance. At one point it became clear that the battery cabinets needed an updated part, so the two (2) brand new battery cabinets could work together as intended. Ricardo presented this issue to his manager at Generac and Generac authorized the additional part and its installation. Nelson, Ricardo and Generac made sure that my PwrCell Battery Back Up System was properly installed. Their dedication and follow up was invaluable to me. Generac favorably responded to the situation presented by their Authorized Installer and their Engineer. I very much recommend Nelson of Valencia Electrical and Solar Services should you want to install a PwrCell Battery Back Up System.

Backup Generator

After five days of no power in the summer of 2020, we decided we needed a backup generator. Nelson Valencia showed us the difference between using a portable generator that you had to hook-up and start every time the emergency arose versus having a permanently installed generator that would supply all the power we would need within 30 seconds of a power black-out automatically. Their crew knew all that was needed to install the system professionally. All the conduits were run underground, up through the walls and through the attic to connect the generator to the electrical panel. They trained me to manually run the generator for a proper break-in of the engine. With proper care, we expect this generator to take care of our family through power outages for the next few decades. Nelson and his employees are very knowledgeable when it comes to electrical code requirements, so we are assured that the entire installation was safe and proper.

Nelson Valencia will fulfill all your electrical needs.

I recommend Valencia Electrical and Solar Services, an authorized Generac dealer, for all your electrical needs. During 2020 it became apparent I needed reliable power other than So. Cal. Edison. My wife had been on 24/7 oxygen therapy since 2016 and her condition was worsening. She used an electric oxygen concentrator, other electric medical devices and needed the air conditioning on all the time and we needed reliable back up power. In August of 2020 we experienced a 7-day power outage during a heat wave. We suffered through without the air conditioning and used a new oxygen tank every hour. I made the decision to have a stand-by Generac generator installed. I got estimates for a local electrician, one of the Big Box stores, and two authorized Generac dealers. I didn’t like the idea of a Big Box store using sub-contractors for the job as well as requiring full payment for the entire installation even before work had started. One of the Generac dealers only installed the Generac and didn’t install power panels. When Nelson Valencia spoke with me and understood my wife’s unique medical needs, he was able to fill all of our generator needs. He agreed to provide a portable generator with a temporary transfer switch until the Generac was installed and ready to be wired up. This gave me and my wife much peace of mind during the project since we had multiple planned power outages during this time. He drew up the plans and submitted the permits to the city during the COVID which added another layer of difficulty. His crew did all the work, no sub-contractors, and followed all the required Covid PPE safety protocols. They did the trenching, plumbing, conduits, wiring, new power panel, new automatic transfer switch all during peak Covid restrictions. I also had Nelson do some minor electrical work in the garage at this time. His crew is very efficient, knowledgeable and professional. I am grateful for the work provided by Valencia Electrical and Solar Services and couldn’t be more pleased with the results. Sincerely, JRC, Thousand Oaks, CA

very professional, A good experience

I am a retired Building Contractor of 50 yrs. I am impressed with this company. The owner, Nelson, returned every call quickly with the answers. I know that the prices of all his materials have increased 30 to 40 percent during the wait for the generator but he kept to the original contract price with no increases. His crew was clean and polite and the job site clean. I would recommend them to anyone.

Totally Perfect

After moving into our new home we discovered we needed a back-up generator immediately. After meeting w several companies we decided on Valencia Electric & Solar Services -- BEST decision ever! Nelson came out immediately to assess our needs; made the best recommendations; and, offered a very competitive & comprehensive deal. Within a few days we had our generator installed and running. Nelson's team arrived as scheduled; and, they completed their installation perfectly -- clean, efficient, thorough. Basically, they made promises and they delivered!!! We highly recommend them.

They went above and beyond!

Not only did the owner, Nelson, find me a generator and two transfer switches on short notice, but within a week we were up and running! He understood my need for urgency and did everything he could to accommodate. His team was excellent as well. Professional and very neat too. They cleaned up every day as if no one was there - a rarity indeed! I highly recommend Valencia Electric & Solar. Services.

Great Customer Service!

Very professional service! Highly recommend Valencia electrical. Very knowledgeable and staff is very polite. Reasonable prices and installation on my new generator was fast and easy! Thank you Valencia

Awesome work!

Had a great experience very friendly and knowledgeable