Thibodeaux Electric Svc Of Lawtell

Unprofessional

This website automatically directed us to this company in May. The first available appointment was over a month later, which was rescheduled 30 minutes after the appointment time, and it was rescheduled for a month later. It was again rescheduled for a week later. On the day of the third appointment, he was no call, no show.

Best Service Ever

Lights were out and Generac was not working. Called after hours. On call person was out on a call the guy taking the phone calls came out so I wouldn’t have to wait. Fixed it in no time. Professional, knowledgeable, great customer service. I would HIGHLY recommend and will always use.

Honest Folks

I was quoted by 2 other companies but Thibodeaux Electric's personnel was much more professional and knowledgeable. They are super honest and hard working.

Excellent Service

My generac unit stopped working under warranty and the owner and his son took care of me in a matter of no time at all. Highly recommend

dealer was unprofessional

Dealer was called to my home to fix a problem under warranty. His team tried but did not fix the problem. I received a bill that charged for parts that were not replaced and the generator was under full 2 yr . warranty . When I called to tell the owner the problem was not fixed since he was in the area he came over. When he arrived and I told him it was under warranty he said" If I would have known I would not have come".He fixed the problem and demanded that I pay him.

Professional Installation

Cort and his team did an outstanding installation on my generator. I’m very satisfied! They went through a lot of headaches running underground power from electric company; then the gas company installed the wrong meter & regulator to supply the proper gas pressure to generator! Through it all Cort and his team treated me with the utmost courtesy, respect and friendliness even though I watched them work!

Very Satisfied with this Dealer!

Excellent installation by this Dealer. 1 week later a major Hurricane Delta. Glad we had this product. Lose power and we were very comfortable.

Great Dealer

Very knowledgeable staff and well organized and much more professional than the two other companies that came out to my home