Sons Of Thunder

Excellent service

We had to look for another dealer after the one who had originally installed our 30kW generator in 2019 went out of business some months ago without notifying their generator customers. We chose Sons of Thunder based on the reviews as well as their proximity to our location. The initial email, text and phone conversations were all positive and our initial impressions were confirmed during today's service call. Jim did a thorough check of the generator incl. all propane and electrical connections, did the annual maintenance and a test run with all major electrical installations such as the 5-t ground source A/C system running. We are very pleased that we now have a reliable and knowledgeable Generac service provider within reasonable distance from our home. Thank you, Jim, we will gladly recommend Sons of Thunder to anyone in the area in need of a dependable, experienced and friendly generator technician.

Good service, 5/5.

Good guys, experienced individuals who know what they are talking about.

Very Good

10/10 service 5/5 on attitude 3/5 looks and overall amazing people

Very professional, knowledgeable, & quick

I have been using them for the past couple years to service my generator .... they have been very prompt in taking care of any issue that I may of had. They have always taken the time to talk with me and explain what they are doing and why they are doing it so as to keep me informed of how my generator is running If you call and leave a voice message for them to call you back .. they are very quick about returning phone calls & keeping you abreast of the time schedule for getting to you They have always been able to get to me before they had originally estimated.

Poor

Wants you to send thousands of dollars before you meet them and charge more to look at the place

Jim was great to work with our start-up.

Hired Jim to examine, repair and start our new generator. He was skilled and very knowledgeable about the Generac we had purchased a few months ago. In just a couple of hours he had the generator running, registered and programmed to exercise monthly. We very much appreciated his timely response to our service needs.

Very professional

Returned call promptly, showed up as scheduled and hooked up our generator at his first service call. Seemed very knowledgeable. We will have him service our generator each year. Excellent.

Fantastic Dealer / Great Service / Good Product

Sons of Thunder treated me great. I have purchased both the 10 kw and the 20 kw generators from Generac. The installation by Sons of Thunder was completed fast and clean as promiised. This company is reliable and professional. Service has been fantastic. As for the product, I have just finished my 5th day without power due to an ice storm and the generator haven't skipped a beat, running them 23.75 hours per day. I am so pleased with the whole experience of purchasing, installing, and using my Generac generators. As you know, most products are only as good as the service you get with them and Sons of Thunder is what makes my good experience great.

This guy is good!

This guy was amazing! He found the problem quick, ordered the parts, kept in touch when he would be back to rebuild the unit. Watching him work he didn't mess around and knew what he was doing. Our unit is 7 yrs old and he is not the dealer we bought from. I strongly recommend him as a dealer and or a repair man if you want the job done right the first time.

Very Professional

They were professional and friendly. Able to diagnosis the problem and repair it on the spot. They made the experience hassle free.