Saturn Heating, Cooling

They Do Not Show up to Repeated Appointments

They keep not showing up for appointments. They promise the will be there and the do not show up. I am left waiting all day and nobody comes. This has gone on since October. It is now the middle of November.

Liars

Made an appointment with them. I left early from work to make the appointment only they didn't show up. I called to see what is going on and was told that thay came 2 hours earlier than the scheduled appointment and that no one was home. When I told them that my wife was there they told me that they would see what is going on and that they would get back to me in 5 minutes. It's been 5 weeks and they still haven't gotten back to me.

Perfect in every way!

ALL the staff at Saturn are terrific. Beth is the office contact. She's responsive, knowledgeable and so kind. Noe, Daniel and Jason were my installers. They worked and shoveled through mounds of snow; all the while being very cheerful and pleasant. They were professional and very respectful of my property.Rich kept me informed and followed through with the City of Wheaton inspection. Flawless. I've decided to make them my HVAC go to's.You would do well to choose Saturn.

Responsive customer service and professional installers

Saturn was very responsive despite there being a backlog on the generator I ordered ( I am told it was due to the wildfires on the west coast). Noe and Daniel did a great job installing and provided me with a brief lesson on what I need to know about the generator. Very professional very competent and very quick. I highly recommend Saturn and the team that did my installation.

Great in every way!!!

The crew were all very professional. They were friendly, thorough and efficient. They went above and beyond to complete the installation "the right way" - no shortcuts. we were very impressed!!!!

Nice folks, great service

Great office staff and field techs. Job went as planned.

Saturn is a wonderful company in all respects.

Saturn Electrical Services has installed a Generac generator and has done other electrical work for our family. We are very happy with everything that they have done for us. The generator installation was absolutely perfect. They are extremely knowledgeable and thoughtful with everything that they do. From the positioning of the gas lines, to the location of the ground wires, to the location of the circuit breakers and transfer switch, everything was performed in a highly professional and thoughtful manner. We are completely satisfied with everything that Saturn has done for us. You will not find a more knowledgeable, honest or caring company than Saturn. We feel fortunate that we found them to install our generator. We highly recommend Saturn Electrical Services.

Thorough professionals

They are prompt, thorough and professional. Our generator is an important part of our home, so we rely on them to keep it functioning well. We've never had a problem.We'd recommend Saturn.

Great dealer

What should have been a routine maintenance call turned into a major overhaul. The Saturn technicians were great and fixed all the problems due to factory errors.

Number one!

Every interaction with them has been friendly and professional. They know their stuff and I have great faith in their honesty!