Power Outage Services Company, LLC

A customer of many years

I was one of Power Outage’s early customers and they service my Generac back up generator. They didn’t do my initial install, but because I had a service contract when one winter my generator failed they showed up with a gas powered generator and hooked it up so I had power. When it came time to replace my first generator they did a great job doing that too. They stand behind their work, they are reliable, nice, and the owner even gave me his personal cell number. I could not be happier with them.

IN THE MIDDLE OF A MAJOR POWER OUTAGE THEY FIT US IN...

CAME-- SAW THE PROBLEM - WENT AND GOT PARTS AND IT RAN PERFECTLY NO PROBLEM

Not Responsive

Over the course of several months we have sent emails, called, and left voicemails. Not one of these calls or emails has ever been returned. I wanted to use this company as the prior homeowner used/ recommended them, but I have been unable to get in touch with them.

Never returned call

Called this company twice. Left a message the first time. No one called back. Second call I got a woman that said the manager would call me back. Again no call. Very unreliable.

Perfection!

My wife and I went looking for a generator for our home. We reviewed the big box stores and a few generator dealers. We chose Power Outage Services Company because of their professional presentation during our interview process and their extensive product and installation knowledge. We were very pleased with the installation and the attention to detail. We have continued our relationship with Power Outage Services Company by signing up for an annual maintenance plan with them. We are very happy with the service and attention we receive from Power Outage Services Company.