Oak Electric Service Inc.

horrible service, inept, system still not working

Had solar panels, Generac inverter, and Generac battery installed over 1 year ago. System still not working properly. Oak never responds to my calls or emails. They only respond when I refuse to pay the rest of my invoice until I have a working system. Then someone comes out and looks at things and says they need to order some parts. Then they don't get back to me. They did finally replace some parts in the inverter but never asked if that solved the problems. It didn't. I am still waiting. I do not recommend this company AT ALL.

HORRIBLE EXPERIENCE!

If I could give this company a negative rating I would. My mom ordered a generator from Lowe's last fall. Lowe's contracted Oak Electric out of Waterford, MI to perform the install. The entire process has been a nightmare.

Did not respond

Called Oak to get an estimate on a generator installation. Left my name and phone number. Never received a call back. That tells me a lot about Oak. Enough said!!

Perfect

This is my first service from Oak. The customer contact person was very friendly and polite. The service person was on time and explained what was going on. He did the routine service and also showed me on old oil container that the previous service tech had left in the unit. I expect to use Oak Electric for future generator and other needs.

Professionalism

They are great to work with. They know the products and service is top notch.

This dealer is Awsome!!

Oak Electric installed my generator 5 years ago and they maintain the generator on a yearly basis. The installation team was very friendly professional; I have not had any problems with the generator.

Excellent service

We just had a generator installed by Oak Electric. We received excellent service, every step of the way from the initial evaluation and proposal to the actual installation. They even made it easy for us to contact the gas company. And, they always confirmed appointments with us and showed up on time - truly amazing service.

The Oak Electric team was super.

The Oak Electric team did everything they said they would do and was very curtious and professional. I was very confident in their ability to perform excellent service and deliver a very high quality installation of our residential generator back up system.

This dealer is GREAT - A1 !!!

Oak Electric installed a whole house Generac generator at my home and the installation went smoothly, and the workers were very professional. I would consider them for any other home electrical work. Great job!!!!

Great Service

We just had our generator installed. We have not had any power outages so we have not had a chance to use it.The sales person was knowledgeable, honest and not pushy. He definitely helped us see all of our options. We received email updates to remind us of our appointment ( I appreciate this). Our generator was installed on time. The crew were clean and courteous. They provided us with all of the information that we need to care for and maintain our generator.Oak Electric provided all of our needs so far regarding this generator.