Northeast Generator, Inc.

very easy to deal with

you need a quote, they send it. you need a bill, they send it with the ability to pay online. you need service, one call or email and its set up. couldn't be easier compared to other companies in the area that make you wait for call backs to do anything.

Awful all around

After being a customer for 20 years, only thing they care about is overpriced annual service. Repair requests, promised in a week, have gone unanswered in over 2 months. No one cares or responds. Close it down or do better. We will switch service.

Avoid - walked off the job and did not return phone calls.

Selected Northeast to place a generator for my house back in 2020. After delivering the generator 6 months behind schedule (but always - "it will be there in two weeks") and trenching my backyard, they stopped returning phone calls. Company also forgot to file permits which dragged out the process for several months. It was impossible to reach anyone at the company. We eventually found a different local dealer to finish the job. Would strongly advise anyone against using them. They had a professional sales pitch, collected my deposit, did half the work, then disappeared. It was infuriating.

great guys

extremely helpful throughout my install in 2018. they have serviced it ever since and we've never been in an outage without it. fairly reasonable people when you just talk to them about what's going on too

Gouges Customers

I sent my son to purchase a portable generator during our storm last year. Every one else had sold out due to demand. Northeast had generators in stock, BUT they TRIPLED the retail price. I was astonished when I heard what they were doing. Unfortunately, my son, because he had a need, paid the inflated price as did others on line that day. I now need a residential whole house generator, but I will not buy from Northeast Generator.

The dealer was so helpful!

My experience was terrific from the start through the installation process. Staff was very knowledgable and helpful. Would recommend this company to my friends and neighbors.

Great service!

I would highly recommend Northeast Generator! They came out to service my generator - knowledgeable & skilled staff, prompt service & response time. Overall great experience!

Standout service

I was very pleased with the level of service I received from Northeast. They were very responsive and timely and the best part - I now have a fully functional generator!

Use this company -- they're great

Great service, the people are very helpful, and gave us just what we paid for -- plus peace of mind

Northeast Generator put in an excellent and affordable system

I got my best bid from Northeast Generator. They were very professional and configured it just the way I wanted it at no extra cost. They hurried to finish the installation to day before Hurricane Irene, My street was out for 8 days but my Generac system worked great.