Mississippi Gentek LLC

Great service and patients

We made multiple changes to the location of the generator and Al was very patient with us and our changes.

The technician was great

I was very pleased with Michaels work and his ability to explain the repairs in a manner I could understand. Thank you

Fast and professional service

Very fast and professional service. The dealer was very helpful and knowledgeable of the Generac. We highly recommend him for a new or for service of your generator.

Great Customer Service

Mississippi Gentek is my one call for generator service. Super impressed with the knowledge and customer service

Had a great experience with my dealer!

My dealer was professional and knowledgeable answered all questions about the generac. He arrived when he said he would.

The dealer was absolutely great!

I I was satisfied with the dealer knowledge and repairs on my generator. He has a pleasant and caring personality. I would highly rrecommend this dealer.

Needs more than 5 Stars

Al is GREAT! He came out the day we called and assessed the issue and had parts on order quickly. He stayed out late and got the generator ready to use if a true emergency happened until the correct parts arrived. He kept us updated on the parts status and came out to do all the repairs at one time. Now we have a generator as good as new. Like the title says, 5 stars is not enough for this Professional that goes the extra mile to get you going.

Great customer service and strong expertise!

I have been impressed with Mississippi Gentek and with Al Aries in particular. He is a very knowledgeable engineer, with years of experience. He goes out of his way to make sure everything is properly adjusted and that our equipment is running smoothly. Service is quick and dependable. Gentek goes out of the way to provide good customer service. I recommend them highly.

Excellent Service

Mr. Al responded to my problems immediately. He was extremely knowledgeable about my system and his diagnosis was spot on. Very professional and courteous. He was also able to explain the diagnosis in language that I could understand. I would recommend him highly with any generator and or electrical needs. He is my “go to” guy

Happy customer

Al was prompt, professional, and knowlegable. We are very happy with our new Generac and with the service we received from Mississippi Gentek. I strongly recommend.