Kpb Service, CO

New Generator Installation During Covid

Ordered my first home generator through KPB (Generac 22KW w/ 500 gal tank) after looking at a number of dealers and options. The order was placed in June 2020 and installed in January 2021. KPB was great, they kept us informed regarding shipments and installation dates throughout the process. COVID affected Generac's delivery schedule by a number of months but KPB kept us informed continually and responded to inquiries same day. Great installation job including electrical, underground tank, generator, related city inspections, and best of all costs quoted were right on target in the final invoice. Thrilled with KPB - honest, reliable, communicative. Thanks.

Best Dealer by Far

This dealer has made the Generac installation project a breeze for me and that's what I like from a contractor. The construction site was completely restored and even included some landscape improvements! Friendly and responsive;a real pleasure to do business with.

Very impressed

We interviewed a number of companies for our generator. With such a large investment we were weary of unprofessional vendors. KPB service was not only extremely professional and quick to call us back but also maintained the promise time frame. All the support services, install, electrical and the team who dug the trench for gas line that came to the house were tidy and courteous. Very happy with our experience.

Very responsive and thoughtful.

I have regular contract service with KPB. They are prompt and professional. Recently while we were in a hurricane warning, I tested my generator and it did not turn over although it had been exercising regularly and on time. When I called the office and spoke to Pam--who is ALWAYS friendly, upbeat, and competent---she told me they were at max for service calls, but that she would get someone out because we are on the medical list (my husband is a housebound invalid.) And sure enough, much sooner than I expected that afternoon, Desmond showed up, found the problem, and assured me he would be back first thing the next morning with the part needed. He also showed me how to start the generator on my own if I had to and how to check and add the oil if we ran for a few days which was a great comfort since this was something my husband handled before his illness. And first thing Saturday morning, Desmond was back, fixed the problem, did a load test, and assured me all was well. Thank you KPB, and thank you again, Desmond and Pam. You guys are terrific and appreciated!!!

Nasty, nasty, nasty

very nasty unprofessional person answering the phones. Terrible. Wouldn't trust with a fly.

A Pleasure

I just moved into a new community. KDP came out, evaluated my situation, went to the City to confirm their options would be acceptable then began the process. They coordinated everything, even went so far as to meet with my pool contractor to coordinate with them. I was especially impressed because another company came out and when it was obvious that my installation was not cookie cutter they simply responded they couldn't sell me a generator. Glad I found KDP, for a number of reasons.

Great dealer.

I will post a complete review after see how my generator is responding. Dealer complete work on tge time promised.

This Dealer is great!

From the initial phone contact with KPB Services this Generac dealer surveyed our homes power needs and installed the Generac and propane tank in an expedient and professional manner to handle all our power needs. We were kept informed throughout the process and purchased a maintenance contract. So nice to do business with such pleasant,caring and efficient people. Thanks KPB! Jim and Patti

Great Company to do business with.

They work with you every step of the way to getting your standby generator installed. They are very customer service oriented. I would highly recommend this company.

the dealer was great

completely satisfied . Work was professionally done in a friendly manner.