Gentech Washington INC

AI bot sucks

I called and talked to an AI bot who refused to transfer me to a human - fine, but when I finally got transferred I was sent to a voicemail box that had not been set up. Even if your product and service is great, it's of no use if I can't get ahold of anyone.

Great Service

I'm so pleased with the service I received from this company when I bought my new generator. I've always struggled with maintenance issues in the past, but the staff member was incredibly patient He listened to my concerns and explained everything with clarity. I would recommend this company.

Great service

I recently had a generator installed in my home by Generatech, and I couldn’t be more satisfied with the entire experience. From the installation to the after-service support, everything was handled with the utmost professionalism and care. What impressed me the most was their dedication when we had an issue starting the generator. It turned out the problem was on our side, but Generatech still came promptly and went above and beyond to make sure everything was working perfectly. Their patience, expertise, and willingness to help even in a situation that wasn’t their responsibility truly stand out. I highly recommend Generatech for anyone looking for reliable service and a company that genuinely cares about its customers.

Professional, friendly

I bought the generator from these guys, very professional and friendly, the showed up as scheduled and very transparent during the visit and installation. I highly recommend them.