Genready, INC

No show!

Never showed up to even give a quote. I guess my install wasn't important to them. Would not recommend or call ever again.

Excellent experience

Hi Ed, First, thanks for all your patience and understanding with the various visits to our property by you, Chris, and Brad to ensure our wishes were met with the location and installation of the generator. Second, thanks to Lindsay and the office staff for all their patience and understanding during texts and phone calls in scheduling (re-scheduling) and administering the project. Third, your electric install team were professional and accommodating to our wishes as well as articulate in explaining the best installation approaches based on their experience, and in explaining the operation of the generator. All went well and we are looking forward to the follow-up visits by other concerns going just as smoothly as well as our ongoing relationship with you for service and advice.

Outstanding is an understatement!

The entire team, from office staff to installation crew, are so polite, professional and helpful! Because they’re so knowledgeable about every detail the entire process runs so smoothly! We couldn’t be happier with our decision to purchase our generator with GenReady!

Would not recommend!

They have too many customers and do not want anymore.

Warrantee work

They blatantly refused to provide any warrantee service because unit was not installed by them. This is a poor warrantee if you cannot get service. Highly not professional, and I blame Generac for not having something written in their dealer agreement that dealers are required to perform warrantee work within a reasonable time frame.

What?

Took a long time to assess the problem, never followed up, stated I needed a new generator. N

Top Notch - Quality is unparalleled

I contacted GenReady last April to discuss options for installing a full house generator at my home. After discussing a few months my husband and I decided to move forward and on October 19th it was installed. From the MOMENT I started speaking with Gen Ready I felt like i was in expert hands. They had an excellent reputation, but I had not really dealt with them yet. Their reputation was what brought me to them. From the moment I met them it was just a great experience. They came to my home and discussed options. Ed's expertise showed when he recommended sizes, options and the ALL important placement. He also asked the RIGHT questions and let us know the options we would be interested in and would work well fro our home. One of the reasons for my exemplary review is not only the quality of work THEY did, but the quality of vendors they choose to represent them. We had a 1000 gallon propane tank buried. This means trucks coming in and out to deliver the tank. Then trucks and backhoes to move and bury the tank. This company was VERY careful about my sprinkler heads, my Belgian block around the driveway and my property. I could see they KNEW what they were doing and were experts at it. The day of installation was no different. The people from Gen Ready were experts at what they did. They worked with the plumbing vendors that day to run all the lines to the generator. GenReady was careful and deliberate in the work they did to and in my home. They had all the experience they needed to make sure all my panels were correct and placed accordingly in the basement. They ran lines all along the basement ceilings, and when they encountered a little hiccup (my home issue, not their skill) they worked with us for a solution, they just didn't "barrel" ahead and do what they wanted. This is an EXPERT company that is an EXPERT in what they do. They hire the right vendors. They made sure my job was complete and i was happy and satisfied every step of the way. Lastly, it says a lot that they are very busy. Yet there wasn't a time I called the office to ask a question or get clarity on something that the staff (Lindsay!) was a pleasure to deal with. They made me feel like I was their only customer and my concerns and questions were important. They made me feel my business was important to them. I could not recommend this company more and will be telling all my friends. This is, by far, the best vendor I have hired to do work at my home in all the years I have I owned a home. And I don't say that lightly. You are in expert, careful and skilled hands with GenReady.

First class Dealer!

I am extremely happy with every aspect of my Gen Ready experience. The Sales, Office and Installation people are all knowledgeable, professional and friendly. I had a complicated installation and it was done on time and with no problems. I highly recommend this company.

Simply could not be happier

GenReady is a old-school, family-owned and operated business, and it shows. Both Ed and his son simply could not have done any more to make the purchase and installation run smoothly. They provided one-stop service and took care of everything: from getting permits from the Village, to electrical, gas, inspections, etc. During the installation, they worked cleanly (taking off their shoes as they came indoors and cleaning up outside when they were finished) and carefully (ensuring that each part of the house that needed to work when the power goes out was connected to the generator, with nothing left out). And their pricing was competitive. I'm a hard person to please, and they truly exceeded every single one of my expectations. I can't recommend them more highly.

USE THIS COMPANY FOR YOUR INSTALL!!

I was looking for a experienced installer for about 6 months. After a bad hurricane my wife and I decided to purchase a generator. All these companies came pitching there products and none felt right. Then we met ED and his son from US1 Electric. He was very professional and knew exactly what we needed. All his employees are very respectful to my wife and kids. They always explain what they are doing and I highly recommend them. I feels good to know you have someone like ED who you can count on! Thank you ED!