Empower Generators Inc.

Do not use

Their installation process was a nightmare. I had to take over the project because the staff was completely clueless about how to work with the city to obtain permits, and more specifically waivers.

Incompetent

They had my 15kw machine for 10 months,put in new pistons and rings but still would not run. i took machine back( I did not get charged for work done as it did not fix the issue). I took my machine to another dealer, pistons and rings in backwards, seals missing. I would never recommend this dealer ever.

Installation

Everything went great from start to finish. would recommend and would use again. Great local dealer. Great choice of generator. Generic 22kw

Owner was talking in circles

All owner was worried about waa me signing a monthly contract insteaded of trying to help fix my brand new 2400000 broken genera

Generator Experts

Our generator stopped working during Hurricane Season. We hired two separate companies to fix it, however, they didn't have a clue as to what was wrong. As a last desperate resort, we contacted Empower Generators and they had us up and running in less than one hour! We highly recommend Empower and their professional staff.

Complete waste of time!

Called this company multiple times, completely unresponsive.

Excellent Company

During my entire experience with this Family owned company I found them to be honest,reliable, courteous,and extremely competent technically.Someone was always available to communicate and fix the small glitches which sometimes occur in a complicated project such as mine. I am completely satisfied and recommend them without reservation. The Generator works fine.!--I might also mention that the company went out of its way to help me solve other peripheral problems related to the installation. They are Great People!

This dealer was fantastic!

I would highly recommend Empower Generators. From start to finish, they made the process easy, efficient and headache free. They were professional, courteous and timely. My generator was up and running by the date promised when I signed the contract.

This dealer is not qualified

They don't know how to troubleshoot a problem and don't even know how to calculate KW.

Great service

We have been using this company for years and are very impressed. They show up as promised and are very knowledgeable. This includes the service techs and the office as well. Would highly recommend!