CT Home Generator Systems LLC

Very responsive

Graciously agreed to service a generator they did not install. Came promptly, fixed the problem, no charge under warranty. I would not hesitate to use them again.

Great Service!

This is the 3rd year I\u2019ve used CT Home Generators forum annual generator check-up. Much better service by both Roger this year and Allan the 2 previous years than I was getting from a local firm in the last year I used them.

Long distance was made easy by this dealer.

We wanted to buy a generator for our Mom that lives in W. Hartford, we live on the W. Coast. Initial contact was what sold us, I felt comfortable with Bruce, his process, time spent on the phone and initial appointment with our Mom.The generator has been installed, our Mom loved the crew and she feels safe now in an emergency!Thank you for taking the time to deal with a long distance buyer.

great dealer !

excellent installationVery clean and informative

Connecticut Home Generator is Awesome !

These guys are the best. They are there 24/7. I always have them service my unit and just had them come out in sub zero temperatures. With this recent cold snap i had them install a cold weather kit, which works excellent. I called them in the morning and they were here the same afternoon. I give their guys credit for braving below zero temperatures to service my unit. Great company, excellent tech's and always there for their customers.

Don't be left stranded...

After being a customer since 2011 and countless jobs....I needed service on my generator during an outage because of my sub pump....well I was left to get soaked!!!

Great maintenance

Always available to keep my generator ready for action

positive experience

The installation of my 10Kw stand by Generac generator was just completed today. The entire project was coordinated by Newington Electric of CT. From introduction of your products and options by Mr. Bruce Smedick, to the seamless completion by a team of highly qualified professionals who put the needs of the customer first, it was a stress free and pleasant experience. I was particularly pleased with the fact they always made themselves available to answer any questions or concerns. I could not be more pleased or grateful that I went with Newington Electric.

Not there when you need them!

Original install date for full house generator was end of January (the latest) - which is why we selected them. The install was delayed, and as you might of quessed we lost power. The generator was delivered and set in place, and the propane tanks were installed shortly after. The new hook-up date (electirical) was set for Wednesday (after the propone tanks were in place). However, the propane tanks were installed 2 days early (Monday) so I called them to inform them and they changed my hook-up date to Monday/Tuesday the following week. This is after the big storm comming Friday. I am in a area that is prone to outages, they know it. If I cannot rely on them for the install, how could I rely on them if I have an issue down the road. This company is not there when you need them, at least they were not when I needed them.

Very helpful and knowledgeable.

From my first phone inquiry, the staff was very helpful in explaining the equipment and requirements. No pressure sales. The installer did a better job than I had expected of fitting the wiring into the finished basement. Great job overall.