Heritage Home Service, LLC

No way

The owner of this company is rude. And gave me false information only to put money in his own pocket which I find pretty darn disgusting.

Don’t use Cote

They are great at selling you the unit, getting you to sign up for the maintenance but when it comes to actual service they are very bad. They don’t return calls, keep scheduled appointments or following up on what they say they will do. This includes the owner Ron which makes sense as his team follows the path of the leadership. Do yourself a favor and go with someone else. Also, read the reviews on the Cote website page I wish I had. It’s all there I just didn’t do my home work.

Well Worth The Investment

Coming from this retired Science & Engineering Teacher, Cote Electric came as close to perfection as anyone should expect. Ron answered all questions prior to install, and explained all options with pricing. I decided to go with a 18KW Generac with 2 Load Shedding Modules installed for dryer and ovens. I also had them install a PB30 outlet and service lock for a 7KW inverter generator I bought a few years ago to "backup the backup" (just in case propane cannot be delivered, or something goes wrong with the Generac, or something to run at night while sleeping to reduce the propane consumption when not needed for a smaller load). Install crew and electricians were great! Equipment connections, and electrical all look neat and organized. I had a five-hour outage the day before Thanksgiving and everything went as expected with the product. If the New Hampshire weather and grid follow history, I'm confident the system will function w/out a hitch. Very happy with Cote Services thus far, and I will recommend them with high marks.

Awesomeness Unfolded!

This was a "No-Brainer" to get done, especially after getting different estimates & realizing the future gains & relief of worry when 'Mother Nature' or 'Human' intervention occurs... Ron & his Company, COTE ELECTRIC, are truly a Professional & well organized institution... The staff, Rachel, whom I met personally, are knowledgeable, friendly & courteous... Ron's working crew of Adam, as the lead, was resourceful & worked with his subordinates diligently & carefully installing this GENERAC generator... Another employee at COTE ELECTRIC, Gary, is also an individual well versed in making it happen correctly & efficiently... Overall, without a doubt, in my personal opinion, this organization is fully qualified & totally up for any job tasked to them... U will be fully satisfied with the results of a job well done... Sincerely, Nick

Ron and his crew are great

Bought my first generator in Jan 2013 from Ron at Cote Elec. for my res. in Bedford NH. I have since re-located to North Hampton NH and purchased my second generator from Ron in Oct 2015, even though I now live 45 + miles away. Five of my neighbors subsequently purchased units from Ron, I guess he must be doing things right !

Very happy with Cote Electric

Met with Ron Cote 2 1/2 years ago and got quote. Decided recently to move forward and his price had not gone up! He reviewed current needs and suggested a lower priced unit that would serve all of our needs so even more savings. Very professional, on-time, got job completed without a hitch. Had another installer at previous home in same town. Had an urgent question and he was out-of-state. Got call back 3 days later. Glad I switched to Cote Electric. Has a large dedicated service team..

Great to work with

We hire Cote Electric to help us find the right whole home generator for us and to install it. The whole team was professional, friendly and knowledgeable from recommendation to installation to firing up the generator for the first time. I'd recommend them to anyone.

Fast installation, very professional!

Came out to dig the lines and set-up the generator in just a couple of days after I accepted their price. Once inspection was done they came out to complete the work, tested the generator and showed us how to operate it. I had asked that they also install an electrical line in the house, which they forgot to complete, but overall very happy with the installation. We are all set now for when the power goes out!

Professionalism

We researched our generator needs and narrowed our search down to 3 dealers. Ron Cote showed up and went through the process and needs taking the time to work with us each step of the way. He even left a job he was working on to come over and meet with us because of our schedules. They showed up to do the job and installed our generator professionally and worked to make sure the job was right. They took the time to go over all aspects of its operation and how to trouble shoot potential issues. Cote electric went above and beyond our needs making sure it was done right.,

Great at Sales & installation, poor at Service responsiveness

Bought a unit three years ago... all kinds of help when spending $$$. Now, can't get a call back for help with repairs/service. May have to go elsewhere. Not happy.