Austin Generator Service

Austin Generator Service

I\u2019m a Generac customer who purchased my home standby generator from Austin Generator Service and I\u2019m still a customer with them for preventative maintenance.

Great service!

John and Sean were fabulous - efficient, professional and helpful!

Austin Generator Service is awesome

Very professional and customer focused. I would highly recommend Austin Generator Service.

Great peace of mind!

We have been very pleased with the whole process even with a difficult layout with the electric panel on one side of the house and the gas meter on the opposite side of the house. They came up with a plan and made it all work. We are very pleased!

Good job

Great price!!!

Impressed

Great customer service. Responsive and on time. Great craftsmanship. I recommend!

Greedy worthless company

Obtained dealer information from Generac website. Called to schedule appointment and was given an appointment 6-8 weeks out. Called twice within the next couple of months to figure out what was going on without response. After 6 months called and spoke to a manager who refused to send someone out as he claimed they were too busy and we didn't buy the generator from them. Wasted 6 months of our time waiting for service

Austin Generator Service

We are customers of Austin Generator Service. AGS handled our entire installation process including permits from the local electrical and natural gas providers. Our device is 22KW and is wirelessly connected to GENERAC for seamless firmware updates and routine monitoring. Our GENERAC recently supplied 8.75 days of continuous service during which time routine 100hr. maintenance was provided on a same day basis by AGS. During this outage we received many queries from neighborhood hikers and one architect on the functionality of GENERAC and AGS. I have a technical employment background and found Austin Generator Service an excellent source of information beyond the standard operator manuals. Austin Generator Service and GENERAC are excellent partners in our home safety and peace of mind.

GENERAC and Austin Generator Service are excellent partners.

We are customers of Austin Generator Service. AGS handled our entire installation process including permits from the local electrical and natural gas providers. Our device is 22KW and is wirelessly connected to GENERAC for seamless firmware updates and routine monitoring.. Our GENERAC recently supplied 8.75 days of continuous service during which time routine 100hr. maintenance was provided on a same day basis by AGS. During this outage we received many queries from neighborhood hikers and one architect on the functionality of GENERAC and AGS. I have a technical employment background and found Austin Generator Service an excellent source of information beyond standard operator manuals. Austin Generator Service and GENERAC are excellent partners in our home safety and peace of mind. I recommend the Austin Generator Service.

Service was done with professionalism ad expertise.

The people who helped us and did the installation were personable and patient as as we asked questions,