Allan Dearth And Sons Generator

This dealer is great!

We have used this company for more than 8 years. All of their workers are excellent. I highly recommend this company.We built our home in 2010-2011 and this company installed our generator and has serviced it ever since. They do excellent work. They show up on time when they are supposed to be at the house, have been exceptional always. I highly recommend this company and all of its employees.

Dealer is "Top of the Line"

I had purchased a 22 kw Generac Generator that happened to be on sale then had a Meeting with ALLAN about the Installation of the Generator, from our first meeting until the completed Project everything went like clock work and everything was explained to me so I would know what to expect, and working with his Sons was a pleasure. After the generator was installed my wife couldn't wait until we had a Power Outage to see how it works, well after about 2 weeks we had a little blow come through and the Power dropped out and the generator kicked on and picked up everything after about 25 seconds and ran for over two hours without a flicker then sometime after midnight I heard the generator shut down and sure enough the Power Company had restored our service. What is a little piece of mind worth to you????

OUTSTANDING CUSTOMER SERVICE, AND EXPERTISE

FROM THE TIME I CALLED TO THE ANSWER OF MY QUESTIONS, AND THEIR RECCOMENDATIONS WE HAD AN APPOINTMENT. THEY WERE HERE WHEN THEY SAID, DID WHAT THEYSAID THEY WOULD DO. VERY SATISFIED.

This dealer is great!

I want to thank Allan Dearth and Sons for being pro-active regarding my generator. Their two sons were very professional which is a refreshing change from others I have dealt with here in the mountains.

Great dealer, very professional

We are very satisfied with the friendly and professional service they provided. Very informative and helpful with any questions. I recommend them to anyone I know that is looking for a generator.

This dealer IS great!

We did not hesitate to contact Allan Dearth & Sons when we decided to install a home generator. Allan demonstrated ultimate professionalism and expertise during discussions about our needs and wants, as well as recommending the size unit to best serve us; provided an estimate for all costs; and coordinated all entities required for installation of a propane gas generator that automatically comes on after a brief interruption of electrical power. We experience blackouts all seasons of the year, and need a reliable generator to provide electricity during power outages. We were advised to install a bigger propane tank which had to be buried underground due to the severe winters we experience in western North Carolina, thus enabling the generator to run efficiently without undue strain due to "cold" propane. Allan contacted all sub-contractors (e.g. the electrician) and installation proceeded on the schedule he initially advised us. We just signed a service contract with Allan's firm which will go into effect October 2012, a year after installation of the unit. I would not hesitate to recommend Allan Dearth & Sons as that firm has consumate professionals, and completes work in a thorough, timely fashion.

Excellent Service

I purchased a new generator in January 2012. Prior to the purchase, Allan came to our home and discussed in depth our needs then recommended a generator.Lead time on the order was about 6 weeks, but through that time they kept me informed as they received messages from Generac. The generator was delivered on the day they had told me and installed without any problems at all even though the installation required visits from both electricians and the gas company. Everyone involved was prompt, polite and we were very pleased with the entire process. Best of all, the final price was exactly as originally quoted and with no add-on unpleasant surprises even though the installation was more difficult than originally anticipated.We were pleased with the entire process and are happy to recommend Allan Dearth and Sons.

a dissapointment

very disappointed in their service. they seem to be nothing but parts changers. very unproffessional and not very knowledgable. i felt taken advantage of after calling them to repair my Generac generator. after a lot of money and several weeks, they still did not fix anything. After 4 weeks and no results, i confronted them and asked what was going on and why they had not fixed the problem. after our conversation, i have not heard from them. This was 4 months ago and i am very disappointed. I was lucky to find another dealer close by who was very knowledgable and got me fixed up within 2 hours. after checking around, turns out they have done this to several other folks in the area. I would not recommend them to work on anything