THOMAS ELECTRIC CO LLC

Basically refused to service a generator that they didn\u2019t install. With insistence, reluctantly said that they would service generator but would \u201cput (us) at the bottom of the list\u201d. We ended call at that point.

WE LOST POWER THE OTHER NIGHT AND THE GENERATOR WORKED GREAT. THE INSTALLATION WAS ON TIME AND PROFESSIONAL.

From the quote process to the final inspection, Thomas Electric was a pleasure to deal with. Everyone we came in contact with was always on time, courteous and extremely competent. We are so glad we chose Thomas Electric for this purchase and installation. Oh and a very competitive price too!!

From the quote to the final inspection, Thomas Electric was a pleasure to deal with. They arrived as scheduled and all personnel were extremely competent, courteous and true professionals. We are so glad we chose Thomas Electric for our purchase and installation of our Generac.

One of the best investments I made was buying a Generac Guardian Generator from Thomas Electric. His 2 electricians wired my house in less than a day. They were very professional, courteous & answered all my questions. They simulated a power outage so I could see how the generator worked. The generator comes on automatically when it senses a power outage & goes off when power is restored. You do not have to do anything. The 2 things that puts Thomas Electric over the top for me is that if I have any questions, Mark will answer them himself. And number 2 is when the city inspector comes to your house to make sure that everything is up to code, he said that Thomas Electric does excellent work. Because of that statement it put my mind at ease knowing that everything was done correctly. I highly recommend Thomas Electric.

While investigating which size/style/type of generator I should install for my house... I noticed the positive reviews for Thomas Electric. Always a good indication, of a good company to deal with... I called, and got the owner on the phone, Mark Thomas.

I contacted Mark Thomas Electric after having looked carefully at several reviews of his Company as well as others. I decided on this company. I have not been disappointed in any way. Along with the company's crew of plumbers and electricians each of whom were extremely responsive, friendly and very professional and answered any and all questions I asked and explained the work they were about to do and did do in easy to understand detail. The work was done timely and as promised. The cost was very reasonable and I must point out, Mark Thomas returned my phone calls if or when I had additional questions within an hour. This Company's professionalism is second to none. The final installation was completed in less than six (6) hours and nothing was left to pick up or clean as they did it all down to notifying the Town to do the final inspection. I recommend Mark Thomas Electric to my friends, and neighbors and guarantee should they select Mark Thomas Electric to install a Generac generator, they will not be disappointed in any way.

I had a fixed generator installed at my home by Thomas Electric. I am very pleased with the service I received. Mark knows his profession very well. The technicians were very professional.I definitely recommend this dealer.

We were very pleased with the service we received from Thomas Electric! Mark always returned our calls and answered our questions.We would highly recommend this company when shopping around for someone to install your generator. We checked out a few other local dealers but Thomas Electric went above and beyond!

The installation crew was on time, polite, professional, extremely clean in all aspects of the installation, including vacuuming the flooring. They completed the installation within one day. I was very impressed by Thomas Electric for every aspect of the project, from the initial quote to the final Building Department inspection. I will happily recommend Thomas Electric to anyone that is contemplating a generator installation.

they did a great job with professionalism and care. Very happy that we chose them.

Mark Thomas lived up to his five star reviews. He and his people bent over backward to give me a great experience. I highly recommend Generac and Thomas Electric to anyone wanting the peace of mind provided with a whole house generater'

I had put out bids to have a generator installed. 3 vendors told me that it could take up to a month to get it installed. I contacted Mark, who is the owner/operator. He made a very professional presentation, and added that the generator could be installed in 2 days. We agreed and put him to the test. As promised, the generator was delivered and installed. It took longer for the oil company to install the propane. Many thanks to Mark. If you are looking for a generator, Mark should be your first call.

It was excellent working with Mark. We were looking to add generator to our house. Mark got it done in timely manner with good price. He is very knowledgeable and made whole process for us easy. It was great working with him.

Thomas Electric provided an excellent assessment of my back up electrical needs and delivery of my Generac generator. The service was professional and they paid close attention to my home and family needs. We highly recommend their services!

This company is the most accessible, experienced and dependable organization I have ever had the privilege to deal with. This company's owner and employees are the vey best and are consistently thurow and professional in every way. I would recommend Thomas Electric CO over all others.

Arrived a half hour after I called with issue.Always answers or returns call immediately.Employees seem to work together efficiently.Very happy with this dealer

Thomas Electric, LLC is very true to their word. They thoroughly go thru the different options when trying to find the right size generator to suit our needs. They are EXTREMELY reasonable with their quotes and is very efficient with the entire process of installing the generator. I highly recommend his company to anyone in search of a generator!

Thomas Electric installed my Generac generator 5 years ago. Though a blizzard was howling,we had to go out of town for the birth of our granddaughter that day. We feared another power outage like the one the previous October that lasted 10 days. Understanding our concern, Mr. Thomas got together with our plumber, and both crews teamed up to get the job done, even with the snow flying. Last week, our power failed. The generator activated, but a major surge blew out the main controller, preventing it from activating the electricity. I called Mr. Thomas. Though he was a half hour away, he was at our house in 35 minutes. He manually made the connection and we had the power on 10 minutes later. This was a Friday afternoon at 3:30. He could have told us to wait a day, but he responded immediately. On Monday morning, he replaced the controller. I've never had such great, consistent, caring service from any tradesman. I highly recommend Thomas Electric.

I highly recommend Thomas Electric. Mark, the owner was extremely knowledgeable, professional and friendly. He was responsive in my inquiries and provided an accurate and detailed estimate/invoice for my generator. He even shoveled my driveway without my knowledge so that he could gain access to my driveway. I just lost power in the last noreaster and the generator worked without a hitch.

This dealer was a pleasure to work with.He understood my problem and was on time for all appointments and had the crew to do the job right the first time.Thank you

Very well organized and was able to explain the process

Mark Thomas (Thomas Electric) responded immediately to our Home Advisor request for a standby generator and was at our home the next day to meet with us. He recommended a Generac 11 kW Air-Cooled Standby Generator, Alum Enclosure, 16 Circuit LC NEMA3. Delivery was quick. Installation was flawless, and his team even replanted two bushes that were in the location of the generator. Follow-up with the home inspector was prompt and effective. All of the Thomas Electric employees were polite and friendly and were clearly oriented to providing an excellent customer experience.

Mark Thomas was friendly, responsive, and a pleasure to work with. He used his considerable expertise to analyze our existing electrical situation, listen to our needs and help us choose the best generator for us. He performed all work on time, on budget, and with minimal disruption to our daily lives. We will use Thomas Electronics from now on for any electrical work that we need. We recommend Mark and his firm without reservation.

Mark Thomas owner of Thomas Electric anda Generac Dealer is the best by far. He is very easy to work with and his knowledge of the product is just amazing. He and his crew installed an in place natural gas generator forus and everything was done to perfection. We are so please we had a chance to work withMark and would recommend him above and beyond any one else. If we could give him10 stars we would...............

I recently had Thomas Electric install a generacgenerator, and up-grade my electrical service for me. They did an amazing job. The attentionto details and service was outstanding. Markis an outstanding person to deal with. He even provided me with a solution to another problem I was having. If you need service- Mark and staff are the ones to call.I am sure you won't regret it !Two days later, I experienced a power failure and everything worked like clock work, very smooth and reasonably quiet too. Great job Guys !

Mark and his team did an excellent job installing our generator and transfer switch. Mark even came out on a Sunday afternoon after I had the gas installed to make sure the generator was ready to go. I highly recommend Mark and Thomas Electric!

Mark Thomas and his employees are fast, courteous and skilled.The 16K Unit worked well though I worry about have woke up the neighbors at 1 AM.

I did not install the original Generac but purchased the condo that it was installed at. I contacted the original installer to have service done and they never responded to my requests for service. I started asking around to find a substitute and found Thomas Electric came highly recommended. After meeting Mr. Thomas, and having him do our service I can understand why. He was personable, prompt, and quite knowledgeable. I would highly recommend his company now and in the future.

We had Thomas Electric install our residential generator, and could not have been more satisfied with the experience. The team was extremely professional and accommodating from start to finish. They worked efficiently on a tight timeline (right before winter). They were extremely reliable, readily available to answer any questions, and even willing to stop by our house. Cannot say enough positives about this company!

Mark Thomas is great!! He is extremely knowledgeable, pleasant and wonderful to deal with. We were going on vacation during the winter and wanted the generator installed within 2 weeks of contacting dealers for information. Despite a very busy time for installation, Mark managed to install the generator by working nights and weekends!!I recommend him fully to anyone interested in a top notch generator and incredible installer!

Mark Thomas of Thomas Electric is an outstanding sales person, technician and installer. He gave personal, helpful, and friendly service. He found us the very best price for our needs, installed the product on the date he promised and followed up personally to insure complete satisfaction.He is available for all questions concerning electrical needs and takes a personal interest in each customer.An excellent experience.

I had a good overall idea of what I wanted. And Thomas Electric provided me with their added info and advice based on their expertise and knowledge, including accessories needed and advised which were not and why. They did a great job, and handled a tricky install requiring underground gas and electric lines, and negotiating my Condo's requirements. It came in a little ahead of schedule, and they did a thorough job of cleaning up and putting the lawn back nicely. Highly recommended.

Mark Thomas is a throwback to the era of providing exemplary customer service. He\u2019s the kind of guy who could be in the middle of eating turkey at Thanksgiving, take a customer\u2019s call, and go out immediately on a service call if needed. Not tomorrow\u2026right now. He\u2019s honest, honorable and price competitive. Mark is transparent with the entire process and explains all the steps in the installation. He will not play games with you. How refreshing. I talked to 3 different installers whose prices were pretty close, but knowing Mark would be doing the work himself and reading previous positive reviews made the choice easy. Now I can add my 5-star rating to his list. Very worthy of your business. in my opinion.

Simply said. Mark gave me a good price, did what he said he would do at the price that he quoted. Communicated immediately with me . Would recommend him and will likley use him again for another job. A rare event, to be completely satisfied with a project.

We were very impressed right from our initial meeting through the completion of the project and the high quality of the work. Mark, the owner, was on site with his two highly trained associates. He is very knowledgeable in all aspects of not only the electrical work involved, but also in coordinating with all parties involved. The guys were all very professional, neat, and cleaned up everything when done.We needed the generator hooked up before the Holidays and Mark was very accommodating in going out of his way to fit us in. They tested everything and made sure things were running perfectly before they left. Again, a very professional company in every way, and I would highly recommend them.

Mark Thomas and his team did an excellent job installing our standby Generac generator. He is an expert and perfectionist as demonstrated by his attention to details throughout the installation process. He was very giving of his time to explain how the generator works, and to answer any questions we had. You could not find a better person to install your generator. We recommend him highly.

Totally Professional from original quote on time installation to finish product. Always there to answer questions and to clean up. Made this a very positive experience.Would strongly recommend them to others.

The infamous 2011 Connecticut power outage convinced me that my daughter, son-in-law, and my only two grandchildren needed a standby generator to prevent any more similar "experiences". However, after weeks of false starts, misinformation, and general frustration -- compounded by my residing 1700 miles away -- I was about to give up on my idea of being a doting grandfather.

Im very happy with the service I received from Thomas Electric. I shopped around and they gave me the best price and the best service. They showed me exactly what I needed and how I can save the most money. Im very happy with my portable generator. Its perfect for the situation I need it for.

We had a Generac generator put in at our house and we had Mark at Thomas Electric do the work. He was very prompt, and was knowledgable about generators. His expertise in electrical work and installation of the generator is top rate. You will not be disapppointed with his service. We are extremely happy with the work he did for us and we feel so fortunate in finding him. He is very professional and does a great job. Fantastic!!